1. Introduction
BioAura (“we,” “us,” “our”) operates bioaura.store (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase our research products. By using the Site, you agree to the practices described below.
2. Information We Collect
Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order or create an account.
Automatically Collected Information: IP address, browser type, device information, pages visited, and time spent on the Site, gathered through cookies and similar tracking technologies.
Age Confirmation: Confirmation that you are 18 years of age or older, required to access and purchase from the Site.
Communications: Information you provide when contacting customer support or subscribing to our newsletter.
3. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Confirm age eligibility
- Communicate order status, shipping updates, and customer service responses
- Improve our Site, products, and customer experience
- Send marketing communications (only with your consent, and you may opt out at any time)
- Comply with legal and regulatory obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, analyze site traffic, and improve functionality. You can control cookie preferences through your browser settings.
5. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers (payment processors, shipping carriers, IT/hosting providers) who assist in operating the Site
- Legal authorities when required by law or to protect our rights, safety, or property
- Business transfers in the event of a merger, acquisition, or sale of assets
6. Data Security
We implement industry-standard technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. International Customers and Data Transfers
BioAura currently ships within the United States, with plans to expand distribution across the U.S. and into Europe. As we expand, we will update this policy to reflect applicable data protection frameworks, including the EU General Data Protection Regulation (GDPR), for customers in those regions.
8. Age Restriction
Our products are intended for research use only and are restricted to individuals 18 years of age or older. Access to the Site requires confirmation that you meet this requirement. We reserve the right to request proof of age and to refuse service to anyone who does not meet it.
9. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. To exercise these rights, contact us using the details below.
10. Children’s Privacy
Our Site is not directed to individuals under 18. We do not knowingly collect information from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
12. Contact Us
For questions about this Privacy Policy, contact us at:
Email: contact@bioaura.store
